Facebook is down, as are Instagram, Messenger and WhatsApp

On October 4, apps and websites for Facebook, Instagram, Messenger and WhatsApp were all down and unavailable in an apparent global outage. It appears to have occurred around 11:45 a.m. Eastern Time.

On Facebook, an error page read: “Sorry, something went wrong. We are working on it and will fix it ASAP. Instagram and WhatsApp posted a “Server Error 5xx”. Facebook Messenger didn’t load a page at all.

Facebook displayed the following general error message.

Andy Stone, spokesperson for the Facebook company addressed the issue on Twitter.

Facebook also later address the case with the same message.

A considerable amount of talk about the outage was also found on Twitter. Twitter has become a gathering place when various social media platforms go down. For example, there was the moment when TikTok went down in July 2021.

The case also sparked a number of humorous tweets.

Some Twitter users mentioned that Facebook, Instagram, Messenger and WhatsApp all crashed the day after a “60 minutes” report on Facebook and Instagram. However, there is no data yet to show that the outage is linked to recent news.

The Associated Press reported that it was “rare” for such an outage to be global. He also posted on when apps crash.

Facebook is in a major crisis after the whistleblower who was behind the Wall Street Journal series of stories exposing the company’s awareness of internal research into the negative effects of its products and decisions is released public Sunday on “60 minutes”.

Frances Haugen was identified in a “60-minute” interview on Sunday as the woman who anonymously filed complaints with federal law enforcement that the company’s own research shows how it amplifies hatred and misinformation, lead to increased polarization and that Instagram, in particular, can harm teens. girls’ mental health.

The Journal’s articles, titled “The Facebook Files,” paint a portrait of a business focused on growth and its own interests rather than the public good. Facebook has tried to minimize the search. Nick Clegg, Clegg, the company’s vice president of policy and public affairs, wrote to Facebook employees on Friday in a note that “Social media has had a big impact on society in recent years, and Facebook is often a place where much of this debate takes place. outside.”

On a similar topic, emails from a Snopes.com reporter that alerted Facebook employees to the violent rhetoric on the platform were largely ignored ahead of the Jan.6 riot on Capitol Hill. A New York Times report linked the warnings to acts committed that day.

As for the date of reinstatement of the service, it is not known at the moment. However, our reporters are watching for updates and will add information to this story as it becomes available.


Bloomberg – Are you a robot? https://www.bloomberg.com/news/articles/2021-10-03/facebook-braces-employees-for-whistle-blower-accusations.

“Facebook did not respond to catastrophic emails prior to the Capitol Riot.” Snopes.com, https://www.snopes.com/news/2021/02/12/facebook-capitol-riot/.

“Facebook, WhatsApp, Instagram are suffering from global blackout.” AP NEWS, October 4, 2021, https://apnews.com/article/technology-business-8b9d3862ed957029e545182a595fdce1.

Kirkpatrick, David D., et al. “Before the Capitol riot, calls for money and discussions about the revolution.” The New York Times, January 16, 2021. NYTimes.com, https://www.nytimes.com/2021/01/16/us/capitol-riot-funding.html.

Seetharaman, Georgia Wells, Jeff Horwitz and Deepa. “Facebook knows Instagram is toxic to teenage girls, according to company documents.” the Wall Street newspaper, Sep 14, 2021. www.wsj.com, https://www.wsj.com/articles/facebook-knows-instagram-is-toxic-for-teen-girls-company-documents-show-11631620739.

“TikTok is down, videos temporarily unavailable.” Snopes.com, https://www.snopes.com/news/2021/07/06/tiktok-is-down/.

Whistleblower: Facebook is misleading the public about progress against hate speech, violence and disinformation. https://www.cbsnews.com/news/facebook-whistleblower-frances-haugen-misinformation-public-60-minutes-2021-10-03/.

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